Opus Classico - 2009 Models
Effective immediately - We have been informed that all Opus Classico bike must be brought to the shop in order to have the a chain guides installed to avoid possible chain drop when changing gears rapidly. I you purchased one of these bikes, please contact us here at Duke's and we will make arrangements to make this modification for you - Duke's Phone: 416-504-6138.
Dahon Recall - 2008 Models
Effective immediately - 2008 Dahons have been recalled due to an issue with the hinge on the handlepost. Models effected are: Ciao P8, Glide P8, Jeststream P8, Mu P8, Mu P24, MU SL, MU XL Sport, Vitesse D7 HG, Speed D7, Speed P8, Speed TR ans Speed Pro TT.
Please bring you bike in for servicing ASAP.
Mavic R-SYS Front Wheel Recall
Effective immediately - All Mavic R-SYS front wheel have been recalled due to potential issues with the carbon spokes.
Wheels effected are: R-SYS, R-SYS test and R-SYS Premium.
Stop using these wheels immediately and contact us here at Duke's Cycle or Mavic at www.mavic.com for details on how to get these wheels replaced.
Cycleops Fluid Jet Pro
Effective immediately - all Cycleops Jet Pro Fuuid trainers have been recalled due to a defect on the bracket. If you have purchased this item from Duke's Cycle prior to December 31, 2008, please contact us here at Duke's Cycle for replacement of the unit.
Magura, Durin Race 80/100 Suspension Fork Recall
Effective immediately - Certain early-production models of the forks fail as a result of metal fatigue, presenting a risk of injury to the rider.
Stop using these suspention forks immediately and contact Magura USA anytime at (800) 448-3876
Or visit www.magura.com to see if your fork is affected.
Wolf SL Fork, Voluntary Recall
Effective immediately, Cervélo is issuing a full recall on all Wolf SL Forks. If you own a Cervélo with one of these forks, please bring it to the shop so we can arrange a replacement.
See note below from Cervelo explaining the reason for this recall.
Cervélo has identified a potential safety issue involving the Wolf SL fork. This fork is designed and manufactured by True Temper Sports of Memphis, Tennessee, using a blade shape supplied by Cervélo. All other aspects of the structural design, development and manufacture were done by True Temper Sports.
Under certain conditions, the fork steerer can crack and eventually break during normal use, which may cause the rider to lose control, fall and suffer potentially serious injuries. To date, there have been reports of injuries in the field resulting in minor abrasions and one broken wrist.
Though the fork passes US and international standards, this particular problem was not uncovered during those standard tests and the fork only showed this weakness in the field, typically after being damaged. After much work, we did develop a new test protocol that was able to replicate the same failure mode as seen in the field. If the fork steerer is damaged by impact (eg. by a crash, a fall from a roof rack, or another impact) then the damage may progress very quickly during use to complete separation.
We have seen that incidence of failure on this fork is higher than on other forks, and there is a potential for injury upon failure. True Temper Sports feels that the fork meets the industry standards and that the fork is therefore acceptable and no further action is required. Cervélo does not share this opinion and therefore, is proceeding with a recall of the True Temper designed and manufactured Wolf SL forks ourselves. True Temper Sports has declined to participate.
In order to conduct a recall one must be able to demonstrate that any replacement product does not display the same failure mode. We have demonstrated to the authorities that the forks we will use as a replacement - the 3T Funda Pro and the Easton EC90 SLX - pass all standard industry tests as well as the new Cervélo test that the True Temper Wolf SL fork fails.
We have obviously discontinued all use of the True Temper Wolf SL carbon bicycle fork. However, please note that this does not affect the Wolf CL and Wolf TT in any way, as both have a completely different structural design (and have passed the new Cervélo test protocol).
Although it is not usual for a third party to recall a product manufactured by another company, we feel it is a necessary step to take care of our customer, and we will proceed with the full recall at no cost to the dealer or consumer.
